Phoenix Court

Privacy notice

This privacy notice (Notice), effective from 28 March 2025, gives you information about how Phoenix Court collects and uses your personal data in connection with: (a) your use of and access to the Phoenix Court Group website: phoenixcourt.vc (the Phoenix Court Group Website); or (b) interactions (such as emails and meetings) with Phoenix Court.

Should you apply for work with us (whether as an employee, worker, contractor or intern), or in other circumstances, you will be provided a privacy notice specific to the data processing at the point where you provide us with particular information. That notice will explain how we will use the information you are about to provide; please read that or additional notices in conjunction with this notice.

We may update this Notice from time to time. Changes to this Notice are effective when they are posted on this page. Historic versions can be obtained by contacting us via email at: legal@localglobe.vc. This Notice is separate from and not intended to override the terms of any contract we have with you or your rights under data protection laws.

For more detailed information about our data processing (including about data security, data retention and lawful processing bases), please contact us via email at: legal@localglobe.vc.

Controller

The Phoenix Court group (Phoenix Court Group) is made up of different legal entities, details of which can be obtained on request. This Notice is issued on behalf of the Phoenix Court Group so when we mention "Phoenix Court", "we", "us" or "our" in this Notice, we are referring to the relevant company in the Group responsible for processing your data. Phoenix Court Group Limited is the controller and responsible for the Phoenix Court Group Website. Phoenix Court is a company registered in England and Wales with company registration number 12156857, whose registered address is 727-729 High Road, London, England, N12 0BP. Phoenix Court is a registered data controller (ZB323567).

Types of personal data we collect

We collect and process your personal data when you visit our website or have interactions (such as emails and meetings) with us.

How we collect personal data

We use different methods to collect data about you including through:

  • Your interactions with us. You may give us your personal data by communicating with Phoenix Court employees via email or when using the Phoenix Court Group Website. We may also collect your personal data in the course of your interactions with us in meetings (e.g. AI transcription for note taking purposes).
  • Automated technologies or interactions. As you interact with our website, we may automatically collect data about your equipment, location, and browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. As you interact with our staff, we may automatically collect data about the frequency of meetings and correspondence.
  • Third parties. We may receive personal data about you from various third parties (e.g. if a third party introduces you to a Phoenix Court employee via email).

The types of personal information we may collect

When you use the Phoenix Court Group Website and/or when you otherwise deal with us, we may collect the following information about you (the Information):

  • Identity data such as your name and job title.
  • Contact data such as your email or postal address, the number of communications exchanged with you and the dates of such communications.
  • Usage data which includes information about how you use the Phoenix Court Group Website. We automatically collect certain information when you visit, use or navigate the Phoenix Court Group Website. This includes your browsing patterns and information such as how long you might spend on one of our webpages on the Phoenix Court Group Website and what you look at and for, the page that referred you to the Phoenix Court Group Website and the click stream during your visit to our website, page response times, and page interaction information (for example, clicks you make on a page). This information does not reveal your specific identity (unless your device name is the same as your name). This information is primarily needed to maintain the security and operation of the Phoenix Court Group Website, and for our internal analytics and reporting purposes.
  • Technical data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access the Phoenix Court Group Website.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Declaration.

How we use your personal data

We use your personal data for a variety of business purposes and only for the purpose(s) for which we collected it (or as otherwise permitted by applicable law). We rely on one or more of the following legal bases:

  • Performance of a contract with you. Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate interests. We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to (i) improve the Phoenix Court Group Website, (ii) utilise AI-powered note-taking services, or (iii) track and leverage the Phoenix Court network of professional connections via an advanced ‘customer relationship management’ system. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by applicable law).
  • Legal obligation. We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis. For example to conduct legal checks such as ‘know-your-customer’ or anti-money laundering checks.
  • Consent. We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

We have set out below a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

  • Managing our relationship with you:
    • To manage our relationship with you which will include: (a) notifying you about changes to our terms or this Notice; (b) dealing with your requests, complaints and queries.
  • Type of data:
    • Identity.
    • Contact.
  • Legal basis:
    • Performance of a contract with you.
    • Necessary to comply with a legal obligation.
    • Necessary for our legitimate interests (to keep our records updated and manage our relationship with you).
    • We will retain this data for as long as reasonably necessary. Please contact us if you would like more details.

  • Recording meetings and calls (including AI tools):
    • To accurately record meetings / calls with you (including via AI meeting notes / summarisation).
  • Type of data:
    • Identity.
    • Contact.
    • Other data that is shared at the meeting.
  • Legal basis:
    • Necessary for our legitimate interests (to ensure streamlined administrative tasks and improving clarity around business decisions).
    • Audio recordings are deleted after transcription has occurred. Transcripts and the meeting notes themselves shall be retained for as long as reasonably necessary. Please contact us if you would like more details.

  • Professional network management:
    • To track and leverage the Phoenix Court network of professional connections via an advanced ‘customer relationship management’ system.
  • Type of data:
    • Identity.
    • Contact.
  • Legal basis:
    • Performance of a contract with you.
    • Necessary to comply with a legal obligation.
    • Necessary for our legitimate interests (to ensure effective relationship management; business development; due diligence; networking; and facilitating warm introductions).
    • To maintain the effectiveness of the network, we may retain this data for a considerable period of time following the last interaction with us. Please contact us if you would like more details.

  • Business and website administration & protection:
    • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
  • Type of data:
    • Identity.
    • Contact.
    • Technical.
  • Legal basis:
    • Necessary for our legitimate interests (for running our business, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
    • Necessary to comply with a legal obligation.
    • We will retain this data for as long as reasonably necessary. Please contact us if you would like more details.

  • Using data analytics for improvement and marketing:
    • To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing.
  • Type of data:
    • Usage.
    • Technical.
  • Legal basis:
    • Necessary for our legitimate interests (to keep our website updated and relevant, to develop our business).
    • We will retain this data for as long as reasonably necessary. Please contact us if you would like more details.

How we share your personal data

We may share your personal data with the Phoenix Court Group, and with external third parties. Please contact us at legal@localglobe.vc for more detail on data sharing.

We only share and disclose your personal data in the following situations:

  • Compliance with legal obligations. We may disclose your personal data where we are legally required to do so in order to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena (including in response to requests from public authorities in order to meet national security or law enforcement requirements).
  • Vital interests. We may disclose personal data where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, illegal activities or situations involving potential threats to the safety of any person, or where we believe it is necessary for the purpose of providing evidence in connection with litigation proceedings in which we are involved.
  • Third party service providers. We may share personal data with third party vendors, contractors or agents who perform services and require access to such information to carry out that work. Examples include: law firms, accountants, payroll service providers, IT vendors, CRM platforms, and website contractors.
  • Business transfers. We may share or transfer personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With your consent. We may disclose personal data for any other purpose with your Consent.

We may disclose aggregated, anonymous information (i.e., information from which you cannot be personally identified), or insights based on such anonymous information, to selected third parties, including (without limitation) analytics and search engine providers to assist us in the improvement and optimisation of the Phoenix Court Group Website. In such circumstances we will not disclose any information which can identify you personally.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

Whenever we transfer your personal data outside of the UK to countries which have laws that do not provide the same level of data protection as in the UK, we will ensure a similar degree of protection as in the UK.

We may also transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as in the UK.

  • Where we transfer your personal data to service providers out of the UK (or service providers transfer data to their service providers outside the UK), we ensure a similar degree of protection is afforded to it by ensuring safeguards are in place. For instance:
    • We (or the service provider) may transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data.
    • We (or the service provider) may use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK. To obtain a copy of these contractual safeguards, please contact us at legal@localglobe.vc.
  • Please contact us if you want further information on the specific mechanism(s) used by us when transferring your personal data out of the UK.

Third party websites

The Phoenix Court Group Website may feature links to third party websites or social media channels such as Instagram, X, LinkedIn or others that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Notice.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Phoenix Court Group Website. You should review the policies of such third parties and contact them directly if you have any related questions.

For how long do we retain your personal data?

We will only keep your personal data for as long as it is reasonably necessary for the purposes set out in this Notice, unless a longer retention period is required or permitted by law (such as tax law, accounting requirements or other legal or regulatory requirements). For example, we may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data. Please see below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

How do we keep your personal data safe?

We aim to protect your personal data through a system of organisational and technical security measures. For example, we store your personal data on secure servers and company data is stored on separate secure encrypted disks when not in use. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

What are your privacy rights?

You have the right to:

  • Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your personal data unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your personal data which override your right to object.
  • You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
    • If you want us to establish the data's accuracy;
    • Where our use of the data is unlawful but you do not want us to erase it;
    • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
    • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

For further details of your rights under data protection laws, including how to exercise them, please contact us via email at legal@localglobe.vc.

You have the right to make a complaint at any time to the Information Commissioner’s Office (the ICO), the UK supervisory authority for data protection issues (https://ico.org.uk/concerns). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Contact details

If you have any questions about this privacy notice or our data protection practices please contact us via email at: legal@localglobe.vc